MR. SHAMSHER SINGH

Mr. Shamsher Singh completed his Master of Business Administration (MBA) degree with specialization in Marketing Management in 1996 from Department of Management Science, University of Pune (PUMBA). He has successfully completed his Post Graduate Diploma in Export-Import Management from Indian Merchant Chamber, Mumbai in 1998, Post Graduate Diploma in Human Resources Management from IGNOU, New Delhi in 2002, and Post Graduate Degree in Public Administration in 1992 from Punjab University, Chandigarh.

He has cleared the “NET” examination conducted by the UGC for the faculty positions in Indian Universities.

Mr. Singh has submitted Ph. D thesis in Management to Jamia Hamdard University, New Delhi (Joint Program of Jamia Hamdard University and MDI Gurgaon )under supervision of Dr. Anita Goyal of MDI Gurgaon. His topic of research is “The Study of Effectiveness of Customer Relationship Management in Indian Banking Sector with special reference to NCR Delhi”.
Before joining Ansal Institute, Mr. Singh served in the Indian Air Force for 20 years (1983-2003) in Electronics stream working on Sophisticated High Power Radar Systems used by Indian Air Force. He worked in various operational and administrative capacities and in different parts of the country including Jammu & Kashmir and Gujarat. He has been actively involved in providing maintenance and Air Defence Support to Various Aircraft and Radar systems during ‘OP VIJAY Kargil Conflict and OP PRAKARAM’.

From March 1999 to June 2003, Mr. Singh was actively involved in teaching and research activities at Air Force Station, Tughlakabad, New Delhi in the field of Management (Marketing & Human Resources Management), Electronics and Indigenisation of Import Substitute for various Electronics equipment and spare parts used in Indian Air Force. He has also undertaken various research studies in the field of Indigenisation of Import substitution – a new trend towards becoming “Self-Reliant” in Defence production and other related areas.

Mr. Singh has joined Ansal Institute in July 2003 and teaches Marketing Management, Business Policy and Strategic Management, Export-Import Management, besides other related subjects.

He has also excelled in extra-co-curricular activities. He represented Delhi in National Kho-Kho championship and was a leading member of his school and college team in badminton and cricket. He also takes keen interest in quizzes, debates, speech competition and drama.

He has also written a few articles in various journals on Customer Relationship Management.